We set up the work so that at every step you understand what is happening and what comes next.
Below are the main stages and principles behind our work.
A clear four-step path so you always know where you're up to.
Browse our live stock list online — updated daily as cars arrive and sell — or come to our Artarmon showroom Tuesday through Sunday. Every listing includes the odometer, service history summary, and all-in drive-away price.
Book a test drive at your preferred time slot. While you're here, our finance consultant can run a soft-credit pre-approval against 14 lenders so you know your ceiling before you fall in love with a car.
If you're trading, we appraise your car on the spot using verified RedBook pricing. Your trade-in value is applied directly against the purchase price — one clean transaction rather than two separate negotiations.
We prepare the contract of sale, lodge the RMS transfer digitally, and arrange delivery or collection within 48 hours of finance settlement. Keys, stamped rego papers, and warranty documents handed over together.
Browse our live stock list online — updated daily as cars arrive and sell — or come to our Artarmon showroom Tuesday through Sunday. Every listing includes the odometer, service history summary, and all-in drive-away price.
Book a test drive at your preferred time slot. While you're here, our finance consultant can run a soft-credit pre-approval against 14 lenders so you know your ceiling before you fall in love with a car.
If you're trading, we appraise your car on the spot using verified RedBook pricing. Your trade-in value is applied directly against the purchase price — one clean transaction rather than two separate negotiations.
We prepare the contract of sale, lodge the RMS transfer digitally, and arrange delivery or collection within 48 hours of finance settlement. Keys, stamped rego papers, and warranty documents handed over together.
Straight answers to the things buyers actually wonder about.
Every Lumen Works listing already includes NSW stamp duty calculated on the purchase price, 12 months CTP (green slip) insurance, current registration to the end of the plate period, and dealer delivery. The listed figure is your final payment — no line items added at the contract stage.
Yes. Email or call us with the stock number and we'll send the full 200-point inspection report as a PDF before you make the trip. We'd rather you arrive informed than waste a Saturday on a car that doesn't meet your standard.
Our finance team submits to a panel of 14 licensed Australian credit providers, including non-bank lenders who are competitive for buyers with limited credit history or irregular income. We show you the comparison before you commit to any product.
Completely. If you change your mind within the 48-hour hold period for any reason — or if your finance application doesn't get approved — the deposit is returned in full with no processing fee deducted.
We typically carry 8–12 hybrid and battery-electric vehicles at any time, and we source on request if you have a specific drivetrain preference. LPG conversions are not something we currently stock given declining service infrastructure in Sydney.
Vehicles sold with our powertrain protection plan are covered from the day of purchase — lodge a claim and we coordinate the authorised repairer. For vehicles sold without a plan, we review each situation on its merits within the first 30 days and have rectified issues at our cost in cases where the fault was clearly pre-existing.
Absolutely — we encourage it. We'll hold the vehicle for up to 24 hours while your chosen mechanic inspects it. Our inspection report is there to support their assessment, not replace it.
Browse our live stock — updated every morning — or come to our Artarmon showroom and take anything in the yard for a test drive. No appointment needed Tuesday through Sunday.